FREQUENTLY ASKED QUESTIONS

GENERAL FAQ

  • WHO IS NOKTADOMAINS.COM?

    Nokta Internet Technologies is an online marketing company and a leader in domain niche market. NoktaDomains.com is a wholly owned subsidiary of Nokta Internet Technologies, an Internet Company specializing in Domain Names and Direct Navigation. NoktaDomains.com has a searchable catalog of over 2,000,000 high quality, commercially focused, generic keyword domain names on his own and from other big domain companies, and waiting to be used for your marketing needs. Whether you are an online business or an individual entrepreneur, we can help you harness the power of the Internet.

  • WHY IS NOKTADOMAINS.COM SECURE?

    Nokta Internet Technologies is a very well known company with a good reputation thanks to its aftermarket sales and satisfied clients.

  • WHAT IS A PREMIUM DOMAIN NAME?

    The potential list of meaningful domains that are available for new registration is becoming extremely limited. Domains that are already registered, “aftermarket domains”, are rare assets. Strong demand for these domains has developed and these assets continue to appreciate in value. Premium domains are memorable, marketable and often based on popular search terms, making them more appealing than domains available through domain registrars.

  • WHY SHOULD I BUY A PREMIUM DOMAIN NAME?

    Secondary market domains are domains that have already been registered, but are available for sale from the current registrant. Although these domains are generally more expensive than unregistered (or “primary market”) domains, they tend to be much higher quality.

  • IF MY PASSWORD DOES NOT WORK?

    Please reset your password through the link below:

    RESET PASSWORD

  • WHY HAVEN'T I RECEIVED THE ACTIVIATION EMAIL?

    In order to make offer, you first need to activate your account by clicking on the confirmation link in the email sent to the address you used to sign-up. Once confirmed, your NoktaDomains.com account will be accessible. If you have a junk or spam email folder please check that to make sure our correspondence is not being filtered as unsolicited junk or spam mail.Activation emails are sent after every new registration to ensure that the email address used is valid. If you still haven't received the activation email, contact us via this link:

    CONTACT US

SALES FAQ

  • HOW TO BUY DOMAIN NAME AT NOKTADOMAINS.COM?

    Please search with your targeted domain name, keyword or phrase to find the right domain name for you. You are required to login or register to NoktaDomains.com to buy domain names. If there is an asking price next to the domain name, it means that this is a “BUY NOW” domain which you can either add to your cart or you can proceed to check out to buy the domain name immediately. Please note that “Buy Now” domain names cannot be negotiated. For the domain names with no asking price, you are required to negotiate through our “offer-counter offer” system. When we meet at the same price, the payment and transaction period begins for every deal.

  • HOW CAN I GIVE OFFER FOR A DOMAINS?

    Once you create your account and send us your inquiry, we will be happy to send you our offer for the domain name(s) you are interested in purchasing.

    Please create an account on NoktaDomains.com by following the link below:

    SIGN UP

  • HOW MUCH SHOULD I OFFER?

    For a successful and serious negotiation, we would like to advise you to start the negotiation with your best and highest offer.

  • HOW LONG IS MY OFFER LEGALLY BINDING?

    All offers made on domains are legally binding for seven (7) days or until the other party makes a counter offer. In each counter offer, the period automatically restarts.

  • HOW LONG DOES THE BUYER HAVE TO MAKE PAYMENT?

    We ask the buyer to remit payment within five (5) business days of an agreement and creation of the payment request, with the aim of receiving the money within ten (10) business days. The exact timeframe varies due to the time it can take for money to be sent to and from different countries.

  • HOW CAN I PAY FOR MY DOMAIN?

    • 1. WIRE TRANSFER:

      Buyer will be provided with the wire transfer information of NoktaDomains.com. As soon as the payment arrives, the technical transfer begins.

    • 2. ESCROW:

      Escrow.com is a secure financial intermediary. So you don´t have to release your payment to us until you are sure that you have the ownership of the domain name. Please see below the steps to proceed with the transaction via Escrow.com.

      You confirm an email address for you to be able to receive an email from Escrow.com. We will initiate the transaction by the email address that you provide, and inform you the recent status.

      Once you have the email from Escrow.com, you'll be asked to sign into Escrow.com to review and agree to the terms. Once you have agreed to the terms, you will then be asked to make a secured online payment. Once payment is secured by Escrow.com, the transfer of the domain begins.

      Note: We are listing the domain names of several marketplaces. If the domain name you select to buy belongs to another marketplace, your payment option is limited to Credit Card.

    • 3. CREDIT CARD:

      Once your payment is received through Credit Card, the transaction period starts.

      With an SSL on our site, information such as social security and credit card numbers can never be intercepted by an outside party, regardless of their intentions. SSL certificates are the single-most powerful means of reassuring wary Internet shoppers. When they see the distinctive padlock icon in the lower corner of their Web browser, visitors know that information flowing both to and from your site is protected. So there's no need to worry that someone will view the private information they provide to you. It's absolutely safe.

      3-D Secure adds another authentication step for online payments. NoktaDomains.com is encouraged to use 3-D Secure to achieve higher coverage against fraud losses. If your card is enrolled with 3-D Secure, during the payment flow they will be prompted by their bank to enter a password to verify that the transaction is authorised by the card owner before completion.

      Please follow this link to learn more about the functions of 3-D Secure.

  • WHAT IS 3D ERROR?

    3-D Secure is an XML-based protocol designed to be an added layer of security for online credit and debit card transactions. If your bank does not support 3D Security, therefore you are getting errors while you try to make payment via Credit Card.

    We would like to inform you that we have other payment options. You can make payment via PayPal, Escrow.com, or Wire Transfer. If you please inform us of your preferred payment option, we may immediately change it.

  • HOT TO TRANSFER A DOMAIN NAME?

    NoktaDomains.com provides technical assistance and security for your domain transfer.

    NoktaDomains.com's assistance in the transfer process goes far beyond what most other services offer.

    FOR .CO.UK DOMAIN NAME TRANSFERS

    We request you to inform us of an email address which will be used during the registrant transfer via Nominet. Please keep in mind that this email address will be the new registrant email address. Once we have completed this process, as the new registrant you will receive an email asking to confirm the registrant change and to indicate the new Registrar TAG. The confirmation link in that email will be valid for 5 days.

    If you confirm the registrant change in due time, Nominet will usually complete the transfer process very quickly and send a confirmation email to you and us both.

    Please note that this service will cost £10 plus VAT, which is to be paid by the new registrant.

    For .com, .net, .org, .info domain name transfers, there are 3 ways:

    • MONIKER.COM

      If domain is registered in Moniker, we suggest you to have an account with Moniker.com to be able to transfer the domain there. Once you have an account, we will ask you for the account number and authorization code of the account to proceed with the transfer of the domain name. To get your authorization code:

      1. Log into your Moniker account.
      2. Click on the “Account Management” Menu.
      3. There, you will see “Security Settings” option.
      4. Enter into this page. At the very bottom of the page you will see the current auth code of the account.
      5. Then, NoktaDomains.com will push control of the domain to you. This is a fast and easy transfer method.
    • ENOM.COM

      If domain is registered in Enom; we suggest you to have an account with Enomcentral.com by using this link.

      Once you have an account, we will ask you for the login id to proceed with the transfer of the domain name. Then, NoktaDomains.com will push control of the domain to you. This is a fast and easy transfer method.

    • OTHER REGISTRAR

      As a third transfer method, you can also inform us of your preferred registrar so that we can unlock the domain and send you the EPP/Transfer code.

      Then, you will be able to start the transfer request on your end through your preferred domain registrar. Your registrar generally sends us an authorization email to confirm this request. When we authorize you as the new owner of the domain name, the transfer is completed automatically in 7 days. Expiry domains transfer process have to be completed in a week. If transfer can not be finished because of buyer, domain will not be renewed and payment will not be refunded.

  • HOW LONG WILL THE TRANSFER TAKE?

    A transfer’s duration has many variables therefore it is impossible to confirm how long a transfer should take. These variables include:

    • The responsiveness of a buyer may influence the period of a transaction.
    • The responsiveness of a seller may influence the period of a transaction.
    • The domain name’s registrar or registry may influence the period of a transaction. If a domain name is registered at a registrar where pushes aren’t possible the transaction will take a little longer to finalise.
    • If a domain name is a ccTLD (county-code Top Level Domain), it is likely to take longer to finalise than a .com domain.
  • CAN I RECEIVE INVOICE OF THE TRANSACTION AFTER THE PAYMENT?

    We are able to guarantee the payments by preparing a legal document, the invoice of the transaction, for your legal department. In order to prepare an invoice, you should send us of your company/personal details (address, etc.).

    Unfortunately, it is not possible to prepare an invoice before the payment. As soon as you make the payment, we will be happy to prepare a legal document, the invoice of the transaction, for your legal department.

  • WILL I BE COMPLETELY OWNER OF THE DOMAIN?

    If you purchase a domain name, you will completely be the owner of it as soon as you renew the domain every year, which costs about $8 - $10.

  • HOW CAN I SELL MY DOMAIN?

    Unfortunately, we do not have a system to sell other domainers’ domains yet. However, please become a member of NoktaDomains.com so that we will be able to inform you of NoktaDomains.com updates via newsletters.

  • IF YOU SEE YOUR DOMAIN LİSTED ON NOKTADOMAINS.COM ALTHOUGH YOU HAVE NOT LISTED?

    Please note that your domain name is already listed on another marketplace you have an agreement with. As we have a partnership with that marketplace to list the domains which are for sale there, your domain name is automatically listed on NoktaDomains.com as well. In order to remove your domain name, please contact the marketplace you have an agreement with.

  • STILL GOT A QUESTION?

    Please click on the link below in order to contact us:

    CONTACT US

LEASING FAQ

VALUATION FAQ